Store Doesn't Want To Pay Employees For Extra Hours, Ignores Request, Chaos Ensues

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    Font - r/MaliciousCompliance u/thunderkerg• 6h + Join 3 6 "Either suck it up or leave" is not the way you want to address the person who's practically carrying the office. L This will be a long one, tl;dr in the bottom. I worked in the service industry (well, to some extent) for about 2 years before the pandemic came.
  • 02
    Font - When I say "to some extent", what I mean is I wasn't really "serving" anyone. I worked in a department called "back office" or BO for short. This is where goods come and go. Our department has 2 jobs: to "check" and to "input", therefore we called them "Checker" and "Data". The checker's job is to make sure that all orders are eligible. This included Quality and Quantity. After a checker has confirmed the order, the Data will then input the information regarding said order in the system,
  • 03
    Font - Because of these overtime hours, we got paid more than other departments, nearly 30-40%. Of course, this sparked controversy. Other supervisors argued that we're using our workload to exploit the company. Mine was having none of it. There were audits, sessions, supervision from the higher office, and they found nothing. They even tried to bring in another crew from another store that's closely related, they quit as a whole after 1 month. When we got back in control, we even requested more
  • 04
    Font - Eventually, the store stopped trying to change us. Instead, they tried to limit our hours. We used to request 2 or 3 hours on busy days before, but then even when the store was practically buried under mountains of goods they only let us do 1, very rarely 2. We tolerated it at first. Normally we would stay past the requested hours to see things done, not because we loved the job, god no, but because we're responsible workers and if we didn't finish the work that day there were chances we'
  • 05
    Font - Our HC then was 3 Checkers, 1 Data, and the cool dude. Us checkers suffered, yes, but the Data was on the verge of collapsing. She would be the first to enter the office, and usually the last to leave. Her shift was 8 hours, but she worked 12 or more every day. More often than not 2 or 3 of them were unpaid. We tried to share the workload with her but we couldn't even cover our own most of the days. His objection to the work hours came to no avail. They were aware that we deserved those h
  • 06
    Font - He's the 3rd person they've hired in 3 years to manage that office, so they thought he's just as disposable as the others. What they didn't know was, he's the only reason I and Miss. Data stayed, so when we knew what happened, we immediately noticed the HR that we'll also be leaving. They threatened us with penalties for unlawfully terminating our contracts because we hadn't given them 2 weeks' notice, but we laughed it off and reminded them that being the special department, the BO was g
  • 07
    Font - Of course, everything plunged into chaos. Did I mention that we're the most important department in the whole chain? Because we were, and they found it out the very, very hard way. The other 2 guys managed to last a week before also leaving, citing something like "total madness" or "absolutely out of control". After they left, the store brought in a team of 10, but they couldn't have covered half our work despite being twice in number. Honestly, I didn't care about it that much, but it's
  • 08
    Font - Not as interesting as some of these stories, I just thought about it when Cool Dude called me last week. We were still friends, I'm out of town but we kept in touch. Apparently, after the other 2 guys quit, they called him and tried to get him back to work, but he's a free agent then and said he was gonna charged them twice for "consulting fees" (not sure if it's a thing). Also, he would only work with us, citing "familiarity to the environment" and if not then he'd do exactly as stated i
  • 09
    Font - EDIT: Firstly, thanks to all you kind strangers for all the awards. Hope you're having a nice day Apparently, a lot of people are gonna concern about the same things so l'll clarify it a bit. 1. The situation was not permanent. I've worked there for 2 years, this only happened during the last 2 months of my time. Before that, EVERY hour that we worked OT was paid for, no question asked. That's why we tried to hold on to it for so long, hoping everything would be back to the way it was.
  • 10
    Font - 2. The original HC for the department was 12, but after Lunar New Year people would quit and new people would join. This is a common thing, almost customary. Every year we had to say goodbye to some of our coworkers and welcome newcomers. No big deal. What we didn't anticipate was the pandemic, it's after the other people have left so we're stuck with 8 for quite some time. This led to those extra hours that others claimed us "exploiting" the store. 3. We weren't always OT, only during su

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